Terms & Conditions

Please read these terms of use carefully. If you proceed to use this Site, you are agreeing to these terms. If you do not agree to these terms, please refrain from using this Site. This Site is operated by Milupa. Access to this Site is permitted on a temporary basis, and Milupa reserves the right to withdraw or amend the Site without notice (see below). Milupa will not be liable if for any reason the Site is unavailable at any time or for any period.

  1. This site is produced by Milupa for your information, education and communication. Please feel free to browse this site. The website is referred to in this document as ‘the website’, ‘spoonbyspoon.ie’ and ‘the Milupa website’ as owned and operated by Milupa, Danone Baby Nutrition Ireland.
  2. The site and its contents are designed to comply with Irish laws and regulations and are intended for use by Irish residents only. Milupa makes no warranty or representation that any information contained in this site is relevant or appropriate to other locations.
  3. Use of this site is at your own risk. Neither Milupa or any other party involved in creating, producing or delivering the site is liable (to the fullest extent permitted by law) for any direct, incidental, consequential, indirect or punitive loss or damages, loss of income or revenue, loss of profits or contracts, loss of data or any other loss arising out of your access to, or use of, the site. This includes damage to, or viruses that may infect, your computer equipment. This does not affect Milupa liability for death or personal injury arising from its negligence, for fraudulent misrepresentation or any liability that by law cannot be excluded. Without limiting the foregoing everything on the site is provided to you 'as is' without any warranties as to merchantability, fitness for a particular purpose, non-infringement or otherwise. All warranties, conditions, representations, undertakings, obligations and terms (express or implied by statute, common law, course of dealing or otherwise) are excluded to the fullest extent permitted by law. Please note that some jurisdictions may not allow the exclusion of implied warranties so check your local laws.
  4. The copyright to the contents of this site and all other intellectual property rights in this site belongs to Milupa. All rights are reserved. Users may download materials for their own personal, non-commercial use, provided all copyright and other proprietary notices are kept intact. The copying, redistribution, re-posting, publication, adaptation or alteration of any part of this site for any public or commercial purposes is prohibited without written prior permission from Milupa.
  5. The trademarks, logos, characters and service marks (collectively the 'Trademarks') displayed on the site are registered or unregistered trademarks of Milupa. Nothing contained in this site grants or should be construed as granting, by implication, estoppel or otherwise, any license or right in and to the trademarks without the express written permission of Milupa. Your use of the Trademarks and contents of the site, except as provided in these Terms and Conditions, is strictly prohibited. You are advised that Milupa will aggressively enforce their intellectual property rights in the site and its contents to the fullest extent of the law, including seeking criminal sanctions.
  6. Images of people or places displayed on the site are either the property of, or used with permission by, Milupa. The use of these images by you is prohibited unless specifically permitted by these Terms and Conditions or by specific permission elsewhere on the site. Unauthorised use of images may violate copyright, trademark, privacy and/or publicity laws as well as communications regulations and statutes.
  7. The content and general health information presented in this site is for information, education and communication purposes only and is not intended to be used for diagnostic treatment or other purposes. Milupa disclaims all liability and responsibility arising from reliance on the information for any purpose. Please consult your doctor or family member's doctor for medical advice.
  8. Personal information voluntarily submitted to Milupa via the site, such as interactive registration, may be used by Milupa. Please see our Privacy Statement for details of such use.
  9. Any communication or material which you transmit to Milupa through this website or otherwise via the Internet will be treated as confidential. Any communications and other material which you send to Milupa are and shall remain the property of Milupa and may be used for any purpose whatsoever, commercial or otherwise without compensation.
  10. This site may contain links to other sites. Milupa is not responsible for the content of any other site or for on-going review of other sites. The inclusion of any link to such sites does not imply endorsement by Milupa. Milupa is not responsible for these websites, their content or their availability. Your linking to any other sites is at your own risk and Milupa accepts no loss or damage that may arise from your use of them.
  11. Milupa does not represent or warrant that this, or any site to which ours is linked, will be accessible or available on a timely basis, or that access to the same will be uninterrupted or error free.
  12. Milupa reserves the right to alter, amend or delete material from the site at any time. Milupa makes no representation that the content of the site is up to date.
  13. Milupa may, at any time, revise these Terms and Conditions by updating this posting. You are bound by any such revisions and should, therefore, periodically visit this page to review the then current Terms and Conditions.
  14. You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site.
  15. Milupa will not be liable for any loss or damage caused by viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this site or to your downloading of any material posted on it, or on any website linked to it.
  16. These terms are governed by Irish law and Irish courts will have exclusive jurisdiction to settle any disputes which may arise out of or in connection with these terms and any suit, action or proceedings will be brought in such courts.
  17. The Programme is a loyalty programme where users will receive periodical coupons and vouchers from Milupa and partner companies.
  18. All coupons received are valid for the time period printed on each individual coupon and redeemable by the participant printed on the coupon at participating outlets only.
  19. Only one registration to the Programme is to be made per person / email address.
  20. Incorrect or incomplete registrations will be deemed invalid and the applicant will not be registered as a Member. Milupa shall not be, and shall not be deemed to be, responsible for entries lost, delayed, misdirected, damaged, or undelivered, whether due to technical difficulties affecting electronic communication or otherwise.
  21. Milupa shall not be, and shall not be deemed to be, responsible for any delays or difficulties experienced during registration on www.spoonbyspoon.ie
  22. Milupa shall not be, and shall not be deemed to be, responsible for any printing or website errors.
  23. Participants who register for the Programme and agree to opt-in to receive communications from Milupa in connection with the Programme via email from time to time can unsubscribe/opt-out at any time.
  24. Milupa accepts no responsibility for non-delivery of tickets where a Participant does not opt-in for email communications, necessary for Milupa to deliver same to the Participant.
  25. Milupa reserves the right to vary, cancel, postpone or modify the Programme at any time and for whatever reason and/or amend or withdraw this programme in whole or in part at any time with or without prior notice or any notice to Members.
  26. Although the information and materials contained on the Milupa website are based upon up-to-date information, and while Milupa makes all reasonable efforts to ensure that all material on the website is correct, accuracy cannot be guaranteed and Milupa makes no warranties or representations as to its accuracy.
  27. MIlupa may at its sole discretion and at any time do any of the following, without notice and without any liability whatsoever: (i) to modify or change the website, and any applicable policies or terms; and (ii) to discontinue, temporarily or permanently, the website including the Programme, with or without prior notice or any notice to Members.
  28. All text, graphics, artwork, photographs, trade marks, sounds, music, and computer code (collectively the ”Content”), including but not limited to the design, structure, expression, “look and feel” and arrangement of such Content contained on the, is owned or controlled by Milupa (unless otherwise stated) and is protected by copyright and trade mark laws and various other intellectual property rights and campaign laws. Except as expressly provided in these Terms and Conditions, no part of the website and no Content may be copied, reproduced, posted, publicly displayed or distributed in any way without Milupa’s prior written consent.
  29. Any logos used in the Programme (the “Trade Marks”) are the trade mark or registered trade mark Milupa. Members of the Programme may not use or reproduce the Trade Marks, or any variations thereof, without the prior written consent of the owners of those Trade Marks. Participants may not use the Trade Marks in any way that deliberately or inadvertently suggests the appearance or impression of a relationship with or endorsement by the owners of the Trade Marks.
  30. The website shall be used for lawful purposes only. Users of the website shall not post any material and/or statement on the website which violates or infringes in any way the rights (including the intellectual property rights) of others, which is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane, sexist, racist, indecent or otherwise objectionable or, which encourages conduct or is conduct that would constitute a criminal offence, gives rise to civil liability or otherwise violates any applicable law. Milupa reserves the right to remove any offensive language or images submitted on the Milupa website at any time and to prohibit or restrict access to the Milupa website as it sees fit.
  31. Except where prohibited by law, in no event is Milupa or any third party supplier of Milupa responsible for any direct, incidental, special, consequential, indirect, or punitive damages of any character, or any other losses, costs, or expenses of any kind (including legal fees, expert fees, or other disbursements) arising from the Programme including without limitation damages for loss of goodwill, computer failure or malfunction and all other commercial damages or losses. Milupa will under no circumstance whatsoever irrespective of the cause therefore, be liable for any loss, damage or personal injury to any individual, or to their property or otherwise caused or suffered in connection with the Programme.
  32. By entering the Programme and registering his or her name, email address and any other personal information, each Member expressly consents to the processing of his or her personal information by Milupa and its agents for the purposes of the Programme.
  33. It is the responsibility of each Member to ensure that their personal information provided to Milupa is up to date.
  34. The individual acknowledges and agrees that Milupa has no responsibility for the information provided by websites which may link from the website ("Linked Sites"). Links to Linked Sites do not constitute an endorsement by, or association with, Milupa of such Linked Sites or the content, products, advertising or other materials presented on such Linked Sites. The individual acknowledges and agrees that Milupa is not and shall not be deemed to be, responsible or liable, directly or indirectly, for any damage, loss or cost caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on such Linked Sites.
  35. Milupa does not accept responsibility shared onto other party platform or premises, including but not restricted to, sharing of photo and photo-generated movies to social networking sites and email addresses.
  36. Milupa may restrict, suspend or terminate a user, including, for the avoidance of doubt, a Member, of the Milupa website from accessing the website if Milupa believes that such individual has breached these Terms and Conditions at any time. Any such restriction, suspension or termination will be without prejudice to any rights, which Milupa may have against the individual in respect of the individual’s breach of these Terms and Conditions.
  37. The Programme, third party offers/rewards and these Terms and Conditions will be governed by and construed in accordance with the laws of Ireland and the courts of Ireland have exclusive jurisdiction to hear and decide any suit, action or proceeding and to settle any disputes which may arise out of or in connection with Milupa Loyalty, third party offers/rewards and these Milupa Terms and Conditions.

REDEMPTION TERMS & CONDITIONS, PART A – 3RD PARTY OFFERS (the “Redemption Terms and Conditions Part A”)

  1. Milupa reserves the right to vary the redemption value of any coupons at any time with or without prior notice to Members.
  2. Each eligible Member of theProgramme can avail of a range of third party offers, which can be redeemed at participating stores and otherwise as prescribed.
  3. There are no cash alternatives to any of the coupons or vouchers.
  4. Third party offers are non transferable.
  5. Milupa reserves the right at its sole discretion to alter or substitute any of the third party offers with any offer of equal or greater value for any reason and without prior notification to Members.
  6. Milupa shall not be, and shall not be deemed to be, responsible for any delays or difficulties experienced in the redemption of third party offers. In the case of any difficulties participants should contact the third party directly.
  7. Milupa shall not be, and shall not be deemed to be, responsible for:
    1. the delivery of third party offers;
    2. the quality of third party offers;
    3. any third party offers not redeemed by participants;
    4. the content of any of the third party websites.
  8. For those third party offers which are redeemed via downloadable vouchers, the vouchers, are valid for the period of days from the date of download specified in each coupon generated.
  9. For the avoidance of doubt, these Redemption Terms and Conditions Part A form part of the Milupa Terms & Conditions and the Terms and Conditions apply and should be read in conjunction with these Redemption Terms and Conditions Part B.

REDEMPTION TERMS & CONDITIONS, PART B – Milupa Coupons (the “Redemption Terms and Conditions Part C”)

  1. Milupa coupons from Programme are non refundable, non-transferable and cannot be amended. Coupons are valid for the dates indicated on coupon only.
  2. Milupa reserves the right to vary from time to time the Milupa offers available to Members under Programme.
  3. For the avoidance of doubt, these Redemption Terms and Conditions Part A form part of the Terms & Conditions and the Terms and Conditions apply and should be read in conjunction with these Redemption Terms and Conditions Part A.

    REDEMPTION TERMS & CONDITIONS, PART C – Recommend a Friend Promotion (the “Redemption Terms and Conditions Part C”)

  1. In order to participate in this promotion you must recommend your friend to by providing their name and email address online.
  2. In providing personal details of a friend, you are permitting Milupa to contact the recipient (the ‘friend’) via email on your behalf. Milupa take no responsibility of incorrect contact details provided and, by using the ‘recommend a friend’ function on the website you are confirming that you know the invitee and permit to an email being sent on your behalf.
  3. When you refer a friend to the Programme, the recipient must confirm acceptance and themselves register into the programme in order to be entered into the promotion.
  4. Winners will be selected at random and notified within 5 working days of each periodical draw and the winning inviter will be contacted by a representative of Milupa directly by email or phone as applicable.
  5. Winners must confirm acceptance of their reward within 14 working days of being notified. Failure to confirm acceptance in this period will result in the reward being removed.
  6. Users recommending friends will be entered into the draw on only one occasion for the lifetime of this website regardless the number of friends invited and regardless over what period of time.
  7. Milupa reserve the right to amend, change, add and remove any such win mechanics and promotions at any time without prior notice including, but not limited to; their perceived value, redemption partners or frequency of draws.
  8. To the fullest extent permitted by applicable law, and with the exception of liability arising either from fraud, or from death or personal injury caused by the negligence of Milupa or its employees, Milupa excludes all liability howsoever arising connected with the Refer a Friend promotion and all warranties, conditions, undertakings, terms and obligations implied by law (whether by statue, common law or otherwise).
  9. Any personal data collected for the purposes of the Promotion will be processed in accordance with the provisions of the Milupa Privacy Policy available on this website and otherwise detailed in these Terms & Conditions